Hobby Lobby Reviews

For a store with "Christian" owners, it thoroughly disgusts me that they are putting Christmas items out in June! I had to leave the store and I won't ever be going back.

You're a #, not a human. You're hired for 1 title and expected to do 5 jobs at once. Cutting hours because they aren't given payroll $ to staff the store. Most illogical place to work in my 30 years experience. Not enough staff to run the store correctly or efficiently. Very sad Christian ethics.

Made a large purchase on Saturday only to find out most of the items went on sale the next day, Sunday. The cashier told us we could bring back the items that went on sale for a price difference, this was the Round Rock store. We ended up going to the Hobby Lobby in Georgetown since we live there. We were told by a cashier that we could not get a price difference because we failed to bring one item back on the receipt, a handbag that we know wasn't on sale. We were basically told "since you didn't buy it here, we can't pull video to see what you bought. So we can't do a piece adjustment." Pull video, what kind of crap is that, I had the receipt and all items untouched still in the same bag, minus the handbag. Even though we told them we were told to bring back the items that went on sale, untouched, we were refused service. Felt like we were profiled, why would video need to be pulled in the first place?. We had the items untouched, the original bag, and the receipt. Bad business practice, oh and missy, you know who you are, good thing we couldn't see your name tag cause I would have blasted your name in here.

I used to shop at hobby lobby for art paint and spend $200-300 every other week when is 50% now I don't

I just wanted to give a great shout out to Vincent Reyes, he went beyond what anyone would do. I brought my pictures in to have new glass done and some mats made for these old pictures. The glass was not cut to right size nor was mats so he called me to bring frames in and he measured and put them back together. He went the extra mile and used white gloves to put glass in and blew out dust and debris. He even took the old nails out and stapled it for me. He was such an awesome guy to help me. If want your professional framing done go see Vincent Reyes in Greenville Hobby Lobby.he evened wrapped them

I ordered three Bottles of RIT dye on 5/19 it stated up to 7 buisness days got emailon 5/22 statingshipped DHL... well DHL tracking did not exist.I contacted customer service then received an email on 5/28 stating item was shipped USPS.? So its now 6/3 and still nothing? I have canceled order.

Already said this brand needs to be said again horrible customer service very rude no knowledge of products when you're asking where to find something they have no idea and best case scenario the point with a finger down this way and that's about as good as you'll get and the products are usually half used it's ridiculous

I found a picture on a table marked 50 percent off. At the cash register I was charged full price. I told the cashier it was 50 percent off and she said only selected items are 50 percent off! Then why was it on the same table where the 50 percent off sign was? This is false advertising and misleading your customers.

It is the end of MAY why is everything decorated for fall? I came in for summer decorations am I late? Did I have to buy summer decor in February? Very disappointing!

Today 5/16/2023 I went to Hobby Lobby (1351 W Imperial Highway La Habra 90631) since it was on the way while walking to nearest post office to mail some packages. I had my blue reusable shopping bag with me, and it had all my packages and outgoing mail in it. I decided to pop in real quick to look for items I didn’t find at the Costa Mesa gem faire I went to last week. I took some pictures and got some ideas, and I found these variously sized little glass bottles in a package for 8.99 on the jewelry aisle. I walked around with them because I wasn’t sure if I wanted to buy them or not. I only needed one, not several. I decided to leave them and put them back on another isle (which was my mistake, I should have put them back where I got them). I walked back up to the front of the store and when I got to the door, a woman about my same height (4’11) with dark brown/black hair, black pants, an either white or cream colored patterned shirt and wearing a gold name badge that said “RITA” with “assistant manager” under it) approached me from the side, got very close, and started to try to block my path. At first I was confused as to what was going on but she soon made her intentions clear. She asked me where the pack of bottles was! I was absolutely shocked. I told her I put them back, and she didn’t believe me! She then insisted that I go show her where I put them. I refused, because I now was absolutely aware of what was going on. I started feeling really upset and wanted to get out of the situation ASAP because I knew I did nothing wrong. I described to her in detail where they were, on top of one of the open shipment boxes just a few aisles over on the floor. By this point all the workers and customers in the front were watching and listening, and I was feeling really embarrassed. She said okay and didn’t even apologize, then she started to walk away. I turned away too, and then thought for 2 seconds to myself “what just happened to me right now wasn’t okay” and I turned around to her and said, “Excuse me.” She ignored me, so I said it again. I got her attention this time and I asked for her name and told her I was calling corporate regarding this because what she did wasn’t right. She told me to go ahead and she pulled her shirt pocket down, showing me her tag. I feel and absolutely believe that this happened to me due to racial/stereotypical profiling. I am short, had my hair messy, sweats on, and I have a lot of piercings and tattoos. This is not the first time I have been followed or watched closely at Hobby Lobby but it’s the first time something like this has ever happened to me in any retail store. It sucks too because they have some stuff I totally wanted.